FAQs - E-Business Suite

FAQ - Frequently Asked Questions

The Online portal can be accessed through the following link: https://trade.drummond.co.ke/IW/
  • Launch the online portal
  • Enter your Login ID
  • Enter your Password
  • Click Sign In
Your username is your Francis Drummond & CO Limited Account ID
To retrieve your Login ID, please send an email to customerservice@drummond.co.ke or call +254 (724) 256815,+254 (20) 3318689,+254 (20) 3318690
  • Launch the Francis Drummond & Co Limited online portal
  • Click the Forgot Password Link
  • Enter your Login ID
  • Click on Submit
  • Check your mailbox for a password reset notification email containing a default password. You will be required to change the default password upon first login.
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Investments Tab, click Account
  • Specify the Start Date of the account statement
  • Specify the End Date of the account statement
  • Click OK
  • LLogin to your Francis Drummond & Co Limited account on the online portal
  • On the Investments Tab, click Portfolio Holdings
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Investments Tab, click Certificates
  • Specify the Start Date
  • Specify the End Date
  • Click OK
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Investments Tab, click Portfolio Summary
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Trade Tab, click Trade
  • Select the Action, Buy or Sell
  • Enter the details of the transaction
  • Click Preview Order and then confirm
The trading hours are between 09.00am and 03.00pm
Market Data shows the real-time prices of active stocks available for trade on the floor of Nairobi Stock Exchange (NSE) for the day.
Purchase or sale of equities can only be carried out during trading hours. Trades carried out outside this time will not be executed.
Trade History shows a view of all previously placed orders. This view also specifies which orders have been completed, open, closed or executed.
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Trade Tab, click Trade History
  • Select Open, Rejected or Cancelled orders to view their respective history
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Trade Tab, click Portfolio Transactions
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Trade Tab, click Purchase Contract Notes
  • Specify the Start Date
  • Specify the End Date
  • Click OK
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Research Tab, click Market Stats
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Research Tab, click Market Research
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the Support Tab, click Contact Us
  • Login to your Francis Drummond & Co Limited account on the online portal
  • On the My Profile Tab, click Profile